There is a major disconnect between what infrastructure and operations (I&O) teams monitor and what the business cares about – resolving performance problems before they impact the business.
To improve business outcomes and user experience, I&O leaders need to evolve from reactive, component-based monitoring to a holistic, pro-active testing approach.
Monitoring is reactive. Testing is proactive. Testing expands your safety net and catches failures before they affect production. Automated testing: